Privacy policy
Last updated: 14 November 2026
This policy covers the Mileage Ready app ("the app") and this website, published by Tickbox Studio.
What stays on your phone
You don't need an account and there are no adverts. Unless you turn on sync (below), your trips, routes, purposes, vehicles, rates and settings are stored only on your phone. They're deleted if you uninstall the app. If you have Android backup switched on, Android includes them in your own Google backup so they come back on a new phone.
Location
The app uses your phone's location only while you're recording a trip, which you start and stop yourself. A notification shows while recording is on. The route is used to measure the distance and is saved with the trip on your phone, so you can see it later; it goes when you delete the trip. It's never sent to us. To name the start and end of a trip, the app asks your phone's built-in address lookup (Android's geocoder, which is usually provided by Google) for the nearest place name. You can turn off location for the app at any time and add trips by hand instead.
Maps are off unless you tap Show map on a trip. Then the app downloads map images of that area from OpenFreeMap, a free map service built on OpenStreetMap, which receives your internet address and the area being shown, like any website. Your route is drawn on top by your phone and isn't sent.
Your account: backup and sync (only if you sign in)
An account is optional and free. If you sign in with Google or with a code sent to your email address, the app uploads your vehicles (name, registration, type and employer rate) and your trips (date, start and end place names, purpose, miles, vehicle, role, passengers and whether the trip was recorded) to Supabase, which stores them on our behalf. With a free account this is a backup of your log. With Mileage Ready Pro, the app also downloads your log, so you can restore it on a new phone and keep several devices in step. GPS routes are never uploaded.
The website shows running totals across all backed-up logs: the number of people with a log, trips, miles and their value at HMRC's rates. These are totals added up across everyone; no one's trips, places or account can be seen.
Whether or not you have Pro, you can ask us for a copy of everything saved in your account, free of charge: email us from the address you signed in with (or the app's Email me a copy button) and we'll send it.
To sign you in, Supabase keeps your email address. If you use Google, it also keeps the account ID, name and profile picture link that Google shares when you sign in. We don't use your name or picture for anything. Synced trips are not end-to-end encrypted: they're protected in transit and at rest, and access is limited to your account, but Supabase and we could technically read them. We don't look at them except to fix a problem you've asked us to help with.
Sign out and backup stops; your trips stay on the phone and the saved copy stays in your account. To delete everything, use Settings → Delete account in the app, or see how to delete your account. That deletes your sign-in, your saved log and your accountant link straight away. The trips on your phone stay there until you uninstall the app.
Accountant link (only if you create one)
If you create an accountant link, the app uploads a report to Supabase: for each log, its role, tax year and totals, and for each trip the date, start and end place names, purpose, miles, rate, value, vehicle name and number of passengers. It never uploads GPS routes. If you're not signed in, the app signs in to Supabase with a random, anonymous ID so only your phone can change or delete the report. The app keeps the report up to date while the link exists. Anyone with the link can see the report, so share it only with people you trust. Stop the link in the app and the report is deleted and the link stops working.
Anonymous usage statistics
The app sends anonymous usage statistics to PostHog, an analytics service with servers in the EU, which processes them on our behalf. For example: that the app was installed or opened, that a trip was saved or recording started, that an export or accountant link was made, that the unlock screen was shown or Pro bought, the app version and phone model, and your approximate location (town or region, from your internet address). Events are linked to a random ID made by the app, not to your name, email address, Google account or advertising ID. Your trips, places and locations are never sent. Statistics are kept for up to 12 months.
To turn them off, open More and switch off Share anonymous usage stats.
Purchases
Purchases are handled entirely by Google Play. We never see your payment details. Google tells the app only whether you've bought Mileage Ready Pro, so it can unlock it and restore it on your other devices. See Google's privacy policy.
Exports
PDF and CSV exports are made on your phone and sent only where you choose.
This website
Our server receives your internet address to send pages but doesn't keep logs of it. The website asks before using analytics cookies. If you accept, PostHog (EU servers) records which pages you visit and how you use them, with any typing masked. If you decline, it only counts visits anonymously, without cookies or storage on your device. You can change your choice with the cookie settings link at the bottom of any page. The calculator runs in your browser and sends nothing. The accountant page loads the shared report from Supabase.
Your rights
You can ask us what we hold or ask us to delete it, using the contact below. If you signed in for sync, tell us the email address you used. Otherwise nothing is linked to your name, so tell us your accountant link or roughly when and on which phone you used the app. You can also delete your account yourself at any time, as described above.
Children
The app is not directed at children under 13 and doesn't knowingly collect information from them.
Changes
We'll update this policy and the Play Store data safety form before changing what the app collects.